Overview
Bellevera ("we", "our", or "us") operates this website and the services offered through it. This Privacy Policy describes how we handle personal information that you provide to us or that we collect when you use our website and services.
By using our website, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We do not sell your personal data to third parties — ever. Our business is built on transparency, and that extends to how we handle your information.
Data We Collect
Information you provide directly
When you use our contact form, request an audit, or subscribe to our communications, we may collect:
- Your name and email address
- Your company name and website URL
- Any information you include in your message
- Communication preferences
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search terms
- Device type and operating system
How We Use Data
We use the information we collect for the following purposes:
- To respond to your enquiries and provide our SEO services
- To send you service updates, reports, and communications relevant to your account
- To improve our website and the quality of our services
- To send occasional marketing emails, only with your consent
- To comply with legal obligations
We will only process your personal data where we have a lawful basis to do so: your consent, the performance of a contract, our legitimate business interests, or a legal obligation.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:
- Contact form enquiries: up to 2 years from last contact
- Client account data: for the duration of the engagement plus 5 years
- Analytics data: 26 months (as per standard analytics platform settings)
When data is no longer needed, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access: Request a copy of the data we hold about you
- Correction: Ask us to correct inaccurate data
- Deletion: Request that we delete your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdrawal of consent: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: +212 6 00 00 00 00
- Business hours: Monday–Friday, 9:00–18:00
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.